To say I am in a bit of a panic is an understatement. I’m not a coder or developer. I’m just a blogger, a human resource blogger. So earlier today I was upgrading some software to two of my blogs, Blogging4Jobs and Tweet This (my book’s blog). Apparently, there was some sort of technical error and GoDaddy advised me to downgrade or patch my WordPress Version. And I did, I mean it’s GoDaddy. They do this stuff for a living, right? So I scheduled my downgrade according to their recommendation. I upgraded the rest of my websites per their recommendations as well.
So I did it not intentionally, I Killed My Blog(s).
I’m good like that. Not just one blog but two blog(s). Surely this accomplishment must have me up for a freaking medal or something. I need something to do besides worry about this mess, the mental anguish and potential grief. Mourning the loss of my Blog(s).
Just before I was heading off to bed (I have a very, very busy day tomorrow) I thought I would just check and see. I’m kind of addicted to statistics and analytics when it comes to my blog(s) . Honestly, more like obsessed. To my surprise was this fancy and foreign error on both sites alerting me to an obvious issue. And no blog.
Fatal error: Cannot redeclare require_wp_db() (previously declared in /home/content/55/4976255/html/wp-includes/load.php:323) in /home/content/55/4976255/html/wp-includes/functions.php on line 3090
Immediately I called customer service and listened to elevator music for what seemed like forever. Finally a live person!
After much consideration and debate among his team apparently, since I upgrade WordPress on WP-admin the upgrades are not registering with GoDaddy’s WordPress Hosting site. The recommendation was not to upgrade on GoDaddy’s site for these two blogs and domains but using the WP-admin.
Weird. Freaky. Let’s hope it comes back up. I’m uninstalling the reinstall so cross your fingers. I don’t want to kill my blog(s).
Has anyone heard of what I described above? Is this something that happens regularly or are they just blowing smoke?
Updates to follow. . . . Pray for me and my Blog(s).
**12:36 AM 3/2/11 Update ~ Just got off of the phone with GoDaddy. I had to uninstall WordPress in full but first create a backup of my themes, blogs, and content. Honestly, I’m very nervous. Blogging4Jobs is like my baby. I have to wait an hour or so for both sites before I re-install. I don’t think I’ll be getting any sleep tonight.
**01:45 AM 3/2/11 Update ~ Got off the phone again with GoDaddy. I added the saved and re-added the wp-content and backup files that I saved and Blogging4Jobs is a mess. Tweet This! isn’t even showing up. No custom designed template and blogs posts from the last four months gone. . . GoDaddy says that they can back me up to Monday, February 28th. I will be looking at ways to protect your data, creative, and templates. Cross your fingers for me. I’m exhausted. I have been working on this since 8:30 PM.
**9:00 AM 3/2/11 Update ~ Added the maintenance splash page so my blog could redirect traffic to JessicaMiller-Merrell.com. Hoping things return to normal as I have an announcement to make on Friday about my sponsors for the UnSix Tweetup in Austin next week March 11th.
**10:30 AM 3/3/11 Update ~ Tech from GoDaddy called me to discuss re-instatement of blogs back to Feb. 28th date. Cross your fingers. I will receive email from them when complete.
**1:30 PM 3/3/11 Update ~ Talked to the GoDaddy again. Received email that they had re-instated my blogs but looking my most recent blog post for Tweet This was 3/2010 and Blogging4Jobs was 10/2010 so really no change. On call for nearly 40 min. again. They are going to try to reset blog to earlier date. In the interim, I sent the following out to the Twitterverse: RT @blogging4jobs: Dear Godaddy, if u don’t get issue resolved, I will begin emailing ur employees. Incident 11126220. I am prepared to do exactly what it suggests. I have access to over 500 GoDaddy employee contact information if needed. Feel free to pass on the message.
**1:30 PM Friday, 3/4/11 Update ~ Called GoDaddy to follow up and apparently my ticket was closed on 3/3/11 and not reopened even though I had responded twice via email and spoken to them via phone. I’ve been so frustrated with their level of service. I finally spoke to a supervisor who was only willing to work with me after I actually shed tears. I’m not holding out too much hope yet but the guy actually followed up via email.
**2:10 PM Saturday, 3/5/11 Update ~ Received email from Andrew this morning telling me that things should be fixed later today. Looks like I will loose 1 month worth of blog posts. I have backup files but only until 1/7/11. No idea why my WordPress Backup Plug in quit sending me the weekly updates.
Photo Credit Idea Grove.